Small businesses should not need an expert to use their software
What my family’s shops and our own small team taught me about usable software, affordable pricing, and the hidden work of adoption.
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Business
Practical writing on software, small businesses, operations, and building products people use.
Subscribe via RSSFrom Idea to Product: A Founder's Journey
A practical introduction to validating a problem, building a first product, and developing the team and processes to support it.
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Leadership in the Digital Age
Reflections on clear communication, trust, and accountability when leading teams that work across locations.
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The Future of Business Process Automation
An introductory perspective on business process automation, adoption, and the importance of defining the result before choosing tools.
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Building Scalable Design Systems
How shared components, documented patterns, and clear ownership help design systems evolve with a growing product.
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